Privacy Policy

Effective Date: 14 May 2026

Elevate Wellness MD (“Elevate Wellness MD,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through www.ElevateWellnessMD.co and related services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Full name

  • Date of birth

  • Mailing address

  • Email address

  • Phone number

  • Payment and billing information

  • Government-issued identification when required

Health & Medical Information

  • Medical history

  • Symptoms and treatment goals

  • Lab results and diagnostic information

  • Medication history

  • Intake forms and questionnaires

  • Provider notes and communications

Technical Information

  • IP address

  • Browser type and device information

  • Website usage activity

  • Cookies and analytics data

  • Referral and interaction data

2. How We Use Information

We may use collected information to:

  • Provide telehealth and wellness services

  • Evaluate eligibility for treatment

  • Coordinate care with licensed providers, pharmacies, and laboratories

  • Process payments and transactions

  • Communicate regarding appointments, treatment, support, or updates

  • Improve website functionality and user experience

  • Maintain legal, regulatory, and compliance obligations

  • Detect fraud, misuse, unauthorized access, or security threats

3. Protected Health Information (PHI)

Certain health information collected through our services may constitute Protected Health Information (“PHI”) under applicable healthcare privacy laws.

We implement administrative, technical, and physical safeguards designed to protect PHI and personal information from unauthorized access, disclosure, misuse, or alteration.

Please note that no method of electronic transmission or storage can be guaranteed to be completely secure.

4. Sharing of Information

We may share information with trusted third parties only as necessary to operate our services, including:

  • Licensed healthcare providers involved in your care

  • Partner pharmacies fulfilling prescriptions

  • Laboratories processing diagnostic testing

  • Payment processors and billing providers

  • Technology vendors supporting our operations

  • Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal or medical information to third parties for marketing purposes.

5. Telehealth Services

Elevate Wellness MD provides telehealth-related services. Communications may occur through secure electronic systems, email, phone, text messaging, video platforms, electronic medical record systems, and related technologies.

While we take reasonable precautions to protect communications and medical information, no electronic system can be guaranteed to be completely secure.

6. Cookies & Analytics

Our website may use cookies, analytics tools, and similar technologies to improve functionality, performance, and user experience.

These technologies may collect information regarding:

  • Device activity

  • Browsing behavior

  • Website interactions

  • Traffic and usage patterns

Users may adjust browser settings to limit or disable cookies.

7. Marketing Communications

By submitting information through our website or communication forms, you may consent to receive communications from Elevate Wellness MD, including:

  • Appointment reminders

  • Treatment-related communications

  • Educational materials

  • Service updates

  • Promotional or marketing communications

You may opt out of non-essential marketing communications at any time.

Message and data rates may apply for SMS communications. SMS consent is not shared with third parties or affiliates for marketing purposes.

8. Third-Party Services

Our website and operations may utilize third-party platforms and service providers, including but not limited to:

  • Electronic medical record systems

  • Scheduling and intake software

  • Payment processors

  • Pharmacies

  • Laboratory providers

  • Analytics and website hosting providers

These third parties may maintain separate privacy policies and terms governing their services.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards intended to protect personal and medical information from unauthorized access, disclosure, misuse, or alteration.

However, no internet-based platform, storage system, or method of transmission can be guaranteed to be fully secure.

10. Children’s Privacy

Our services are intended only for individuals who are at least 18 years of age unless otherwise permitted by law and supervised by a licensed provider or guardian where applicable.

We do not knowingly collect personal information from children under 18.

11. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information

  • Request corrections or updates

  • Request deletion where permitted by law

  • Withdraw certain communication consents

  • Request information regarding data usage

Privacy-related requests may be submitted using the contact information below.

12. State Privacy Rights

Residents of certain states, including California, may have additional privacy rights under applicable consumer privacy laws.

Eligible individuals may request information regarding:

  • Categories of data collected

  • Use and disclosure of personal information

  • Requests for deletion or correction where applicable

We will respond to verified requests in accordance with applicable law.

13. Changes to This Privacy Policy

Elevate Wellness MD may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised effective date.

14. Contact Information

Elevate Wellness MD
Website: www.ElevateWellnessMD.co
Email: Contact@ElevateWellnessMD.co